Frequently Asked Questions

Yes, you can! There’s a “custom kit” category in our website where you can simply upload your photo, and we’ll turn it into a paint-by-number kit just for you. For the best results, please use a high-resolution image. If you have any questions, feel free to reach us at info@paintwaint.in

Absolutely! We would love to see our fully handmade paintings created by our amazing Artists enhancing your space. Please check our wide range of collections in “Pre-made Paintings” category.

Absolutely! Our kits are great for all ages -they’re a fun and relaxing way to get creative, whether you’re a child, teen, or adult. Younger kids may need a little help from an adult, but everyone can enjoy the experience!

We have 180+ payment modes

Cards: Credit and debit cards (Visa, Mastercard, Rupay, AMEX, Diners)

UPI: BHIM UPI, Google Pay, PhonePe

Netbanking: Over 65 banks

Wallets: Paytm and other digital wallets

EMI: Multiple bank EMI and cardless EMI options

Pay Later: Options like Zest Money, Ola Money Postpaid, and ePayLater

Other: PayPal, and potentially other payment options based on their specific integrations

We strive to dispatch the order within 2 to 5 days. Usually, total delivery time is 7 to 12 days from the date of order confirmation. Sometimes, unavoidable factors can cause delayed delivery. If you don’t receive your orders within 12 days of placing an order, kindly write us at waintpaint@gmail.com. We will try our best to resolve the issue.

Currently, we are not offering international shipping, but we will start soon and keep updated.

Our Paint by Number kits include high-quality primed pre-marked canvas, paints, brushes, reference image, guide booklet with instructions & hooks/nails (if framed). 

Our Paint by Tutorial kit includes high-quality primed pre-marked canvas, paints, brushes, reference image, a link to a video tutorial in Hindi & English & hooks/nails (if framed).

Yes, our canvases come primed ( and pre-stretched if you are ordering it framed ) and are ready for you to start painting right away.

We offer tutorials in Hindi and English language explaining start to end process with some easy tricks and tips, suitable for all skill levels. From basic techniques to advanced projects, there's something for everyone.

We provide written guide in Paint by Number Kit and video tutorial in Paint by Tutorial Kit.

We strive to dispatch the order within 2 to 5 days. Usually, total delivery time is 7 to 12 days from the date of order confirmation. Sometimes, unavoidable factors can cause delayed delivery. If you don’t receive your orders within 12 days of placing an order, kindly write us at waintpaint@gmail.com. We will try our best to resolve the issue.

While it's possible to mix paint colors to achieve custom shades, it's generally not necessary for paint by number kits. The kits come with pre-mixed paint colors matched to the design, making it easy to follow along.

Most paint by number kits include enough paint to complete the painting. However, if you run out of a specific color, you can usually mix similar colors together to create a close match.

Our Paint by Number kits feature a canvas with outlined sections, each marked with a number that corresponds to a specific paint color. Simply match the numbers to the paints provided and fill in the sections to create a beautiful artwork.

We want you to be completely satisfied with your purchase and we are confident that you will love this product. We are not providing Returns or Refunds. However, by any chance, if there’s any defect/damage in the product or any wrong product delivered, we will definitely exchange the product. Simply reach out to our customer support team and share reason along with damaged/defective/different product photo. We will try our best to resolve your issue.

Absolutely! We love seeing the creativity of our customers. Feel free to share your finished pieces on social media and tag us [@Paintwaint].